Will AI end fraud in telecoms?
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Fraud is, unfortunately, still rife throughout the telecommunications industry, and has previously proved remarkably resistant to efforts to stamp it out. Indeed, the TM Forum says fraud remains one of the most significant threats to operator margins and security today, noting that fraud at...
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As we discussed in our previous blog, it was hard to avoid the topic of artificial intelligence (AI) at this year’s Mobile World Congress in Barcelona. As happens with all new technologies, AI has certainly become the victim of hype, with companies of all shapes and sizes, and from all types o...
The scramble for the $50.8B revenue enterprise market
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“Demand for SaaS enterprise applications is accelerating and exceeding the demand for on premise applications by five-times (during the five-year forecast period through 2018, SaaS revenue is forecast to grow at 17.6% CAGR while on-premise revenue growth is only forecast at 3.1%). By 2018, 27....
2015 - The year the wearable market explodes
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“The worldwide wearable device market recorded its eighth consecutive quarter of steady growth in the first quarter of 2015. Wearable Device Tracker vendors shipped a total of 11.4 million wearables in 1Q15, a 200.0% increase from the 3.8 million wearables shipped in 1Q14.” IDC Worldwide...
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“Two hundred forty-three million Americans crowd together in the 3 percent of the country that is urban. Thirty-six million people live in and around Tokyo, the most productive metropolitan area in the world. Twelve million people reside in central Mumbai, and Shanghai is almost as large... Fi...
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Innovation is definitely ‘in’. From apps to IoT and cars to wearables, we are seeing an incredible number of new ideas being brought into fruition, mainly due to the relatively new phenomenon of ‘crowdfunding.’ Wikipedia defines crowdfunding as “the practice of...
Forget customer experience, try some cost experience
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It would be fair to say that when we talk about data analytics for telcos the conversation tends to center around the customer. And while customer profiling, customization and personalization might be hot topics for improving the customer experience, it takes attention away from another analytics ef...
Can IoT be the new value added service telcos seek?
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We’ve been hearing for some time the value of big data and how it can be utilized to improve the customer experience and help business to become more efficient but little is said about how it can be effectively monetized on its own. Communications service providers (CSPs) are supposedly &ls...
Network CEOs – damned if they do, damned if they don’t
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More and more network operators experiencing dropping voice revenues and increasing data usage are having to decide on future paths that may conflict with their past experience and investor sentiment. Should they concentrate on building up their networks, increasing capacity and offering fa...
Planning for 2015? Look back at 2014!
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Trying to guess trends in the telecoms industry for the coming year may be trendy, but looking back at 2014 and what we got right and wrong may actually be of greater value. Last January I highlighted the need for Communications Service Providers to better manage the rollout of new produc...
Governments and social media – what gives?
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Involvement in social networking has exploded in recent years and the take up has certainly not been restricted to developing economies. In fact, exponential growth in social media follows wherever Internet access is created, with emerging economies leading the charge. Analysts may wish to ...
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According to AT&T’s SVP of emerging devices, Chris Penrose, “the car is the ultimate mobile device.” It shouldn’t be a surprise that such a statement would come out of the country that worships both cars and mobile phones, but is Penrose correct in his assumption and what iss...
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We are being inundated with information and theories on how best to achieve virtualization within network operators, but without firm standards in place is it simply too risky to undertake? Despite great strides being made, particularly by ETSI, to address the technical challenges around ne...
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In recent times there has been an inordinate amount of discussion in the telecoms’ sector about monetization. This is not just about making money, it’s more about finding ways to generate revenue from new sources and seeing how best to maximize revenue from traditional ones as well. Whi...
Why wearables will need regulating
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Wearable devices are certainly not new, take watches for example, however the newer varieties are suddenly becoming pervasive and may outnumber mobile phones within a few years. There are many drivers for this explosive growth but the ability for them to monitor body functions and be connected cont...
