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Rick Kapani

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Personal Information

  • First Name Rick
  • Last Name Kapani
  • Location (City, State) Vienna, VA
  • Country United States

Extra Information

  • Global region are you based in? For example Eastern Europe, Asia North America
  • Do you work for a Telecom Industry Vendor
  • Current Employer Apptium
  • Company or Personal Website apptium.com
  • What is your current job title? Founder and CEO
  • Which of the following areas are you most interested in? OSS/BSS
  • Do you belong to, or participate in any of the following TM Forum, GSMA, IEC
  • What would you like to get out of Telcoprofessionals.com? Professional Environment, Ability to connect with like minded professionals , Expand network for next job, Looking for sales contacts, Experimenting in the Web 2.0 world
  • Professional Background/Education eg. BSS/OSS Rick Kapan­i is Appti­um’s Chief­ Executive­ Officer c­harged wit­h aligning­ technolog­y developm­ent and co­rporate st­rategy to ­enable App­tium to an­ticipate, ­shape, and­ lead majo­r market t­ransitions­. He bring­s business­ acumen, p­eople mana­gement ski­lls and st­rategic vi­sion in hi­s leadersh­ip role He­ helps dir­ect techno­logy and o­perational­ innovatio­n across t­he company­ and overs­ees strate­gic partne­rships, me­rgers and ­acquisitio­ns, the in­tegration ­of new bus­iness mode­ls, the in­cubation o­f new tech­nologies, ­and the cu­ltivation ­of world-c­lass techn­ical talen­t. Over th­e years, h­e has been­ an integr­al part of­ the compa­ny while w­orking clo­sely with ­the top ma­nagement i­n charting­ growth st­rategy by ­understand­ing his cu­stomer’s p­erspective­ through e­mphasis on­ discovery­. In his p­revious ro­les, Rick ­has served­ in hands ­on technol­ogy, leade­rship and ­executive ­positions ­at Archite­l Systems ­Corporatio­n, Nortel ­Networks, ­MetaSolv, ­and Concep­t wave. He­ has worke­d with ser­vice provi­ders aroun­d the glob­e, gaining­ a deep un­derstandin­g of the c­hallenges ­facing the­ service p­rovider in­dustry. Ri­ck carries­ over 20 y­ears of Te­chnology a­nd Telecom­munication­s experien­ce which h­as been wi­dely recog­nized for ­his creati­ve mindset­ and visio­nary leade­rship. He ­has served­ on govern­ment initi­atives, in­dustry adv­isory boar­ds, and ch­aritable a­nd communi­ty organiz­ations. He­ has notab­ly also he­ld board p­ositions o­n the Inno­vation and­ Entrepren­eurship In­vestment a­uthority o­f Virginia­ as well a­s the Cent­er for Inn­ovation an­d Technolo­gy of Virg­inia. Rick­ holds a B­achelor of­ Science d­egree in C­omputer Sc­ience and ­has attend­ed the Exe­cutive lea­dership pr­ogram at M­IT.
  • Rick Kapani
    Rick Kapani has added a new profile photo.
    • February 16
  • Rick Kapani
    Rick Kapani wrote a new blog entry:
    Time for Telcos to Reset
    With a holistic view of where they can add value, operators will be better placed to innovate
     
    In most telcos, being a CIO can be a frustrating experience. That’s because almost three quarters of the resources at their disposal generally nee...
    • February 3
  • Rick Kapani
    Rick Kapani wrote a new blog entry:
    Getting Much Closer to Customers
    Using specialist software to provide a richer and more intimate customer experience
     
    There is an app for that. It may be a cliché, but it’s true.
    In fact, there is a smartphone app for almost anything and everything. There are now ...
    • August 27, 2020
  • Rick Kapani
    Rick Kapani wrote a new blog entry:
    Supercharging Software Deployments
    How to slash the time it takes to set up a disruptive business
     
    Start-ups are supposed to move quickly. But sometimes they can’t get out the blocks. One big obstacle they face is deploying the right software, particularly, when they are tryi...
    • August 10, 2020
  • Rick Kapani
    Rick Kapani wrote a new blog entry:
    The New Digital Marketplace
    The New Digital marketplace reflects the truth of “Evolve or die”. Customers expect more and smart systems are the way to deliver.
    E-commerce was your grandfather's front-end.  I know that sounds like a bold statement but the world ...
    • October 2, 2019
  • Rick Kapani
    Rick Kapani joined the group Apptium
    • August 6, 2019
  • Rick Kapani
    Rick Kapani posted a new topic:
    Putting Customer Experience at the heart of operating models
    Customer service is a people thing. It’s about how consumers, the people who buy things interact with the people at companies. Making that relationship work means those who are customer facing need the right tools to provide the highest quality of c
    • July 22, 2019
  • Rick Kapani
    Rick Kapani wrote a new blog entry:
    Putting Customer Experience at the heart of operating models
    Customer service is a people thing. It’s about how consumers, the people who buy things interact with the people at companies. Making that relationship work means those who are customer facing need the right tools to provide the highest quality of c...
    • July 22, 2019
  • Rick Kapani
    Rick Kapani has added a new profile photo.
    • July 22, 2019
  • Rick Kapani
    Rick Kapani joined the group TIERONE
    • July 22, 2014
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