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Member Info

  • Member Type: Individual Profile
  • Networks: OSS/BSS
  • Profile Views: 13,623 views
  • Contacts: 13 friends
  • Last Update: January 20, 2014
  • Joined: November 10, 2009
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Profile

Personal Information

  • First Name Tony
  • Last Name Poulos
  • Location (City, State) Phuket
  • Country Thailand

Extra Information

  • Global region are you based in? For example Eastern Europe, Asia AsiaPac
  • Do you work for a Other
  • Current Employer TM Forum
  • Company or Personal Website www.tmforum.org
  • What is your current job title? Market Strategist
  • Which of the following areas are you most interested in? OSS/BSS
  • Do you belong to, or participate in any of the following TM Forum, GSMA
  • What would you like to get out of Telcoprofessionals.com? Professional Environment

Blogs

  • Is Facebook really that important?

    Posted August 22, 2012

    Has Facebook become such a critical and integral part of so many lives that it should be taken out of the control of the private and corporate worlds and become ‘nationalized’? That’s the view of one eminent academic who feels it is behaving badly as a company, has lost the trust o...

  • Dumping the Dudders (Big Data's Big Benefit)

    Posted May 31, 2012

    Everybody seems to be talking up ‘Big Data’ and real-time analytics to improve the customer experience but no one is selling an even bigger benefit – dumping the customers you don’t want (the dudders)! Yes, you heard right. As a CSP, not only will you be able to see wh...

  • Censorship stifling NBN takeup

    Posted July 7, 2011

    The rollout of national broadband networks for the early-adopter countries is uncovering some very interesting challenges. That least expected is the slow take-up of subscribers to the blindingly fast fiber networks. Is it because the technology is scary, the cost too high or consumers are happy ...

  • Dutch net neutrality bomb

    Posted July 2, 2011

    Mobile operators in The Netherlands must be wondering what hit them. The Dutch parliament, acting with speed and ferocity rarely seen, has introduced net neutrality legislation that will have far-reaching effects on the viability, future profitability and even survival, of companies such as KPN, ...

  • Apple violating my privacy? What bloody privacy?

    Posted April 22, 2011

    Apple featured big in this week’s headlines. Firstly for its seemingly endless sales and profit performances and secondly for its ‘evil’ activities recording every iPhone’s location history in hidden file. Or course, the amount of evil actually being perpetrated depends on wh...

  • Facebook frightens me

    Posted March 4, 2011

    Facebook is hot, but I'm going cold on it. Maybe it’s an age thing, but the buzz has waned to the point of disinterest. News that almost half the UK population now uses Facebook, 30 million, is mind-boggling. What is even more daunting is that more than half of them use Facebook da...

  • Free trade, globalization and flying pigs

    Posted November 26, 2010

    I am not a great fan of over-regulation. After many years of deregulation in almost every national telecommunications market of the world it seems that governments believe we still need to be told what to do, constantly, almost like naughty school children. Regulation is one thing, but when gover...

  • I would not pay to watch this Star Wars Trilogy!

    Posted September 22, 2010

    Reminiscent of the Star Wars trilogy is the latest news regarding mobile phone operators banding together to fight off threats to their empires. Following the disastrous attempt at a common m-payments platform (Simpay) and continuing anticipation of the yet to be seen Wholesale Applications Communit...

  • Is the Microsoft ship really sinking?

    Posted July 1, 2010

    April 2010 and the news from Microsoft was the unveiling of a pair of handsets sourced from Sharp known as the Kin One and Kin Two. The devices were being marketed as Windows Phones, and while they're ultimately based on most of the same underpinnings of Windows Phone 7, they were supposed ...

  • Mobile phones on planes - why?

    Posted May 13, 2010

    Air travel just got a whole lot worse! Telecom NZ XT customers were told today that they now have access to in-flight mobile services en-route to selected international destinations around the world. That includes making and receiving calls, SMS and email access. I really hate flying, but at leas...

  • Are telcos really that dumb?

    Posted May 11, 2010

    If you have been following my blogs over the last two years you will notice a recurring theme highlighting the massive damage to CSPs and the industry as a whole from news articles on ‘Bill Shock’. The latest one really does ‘take the cake’ in terms of stupidity and lack of the most basic co...

  • RA survey results 'disturbing'

    Posted April 13, 2010

    It’s been a while since we have seen good, quantitative survey results on the state of revenue assurance within telecommunications service providers worldwide, but KPMG has just released findings in their latest publication - ‘Revenue Assurance in Telecommunications - Progressing or Preserving’,...

  • Patently predictable response to iPad success

    Posted April 8, 2010

    Let me admit up front that I am a confessed Appleholic.  I have three Macs in my house, three iPhones and one Apple Airport Extreme. I wouldn’t call myself a an Apple evangelist but I like all the products I have bought from Apple over the years, especially the software. I don’t have Windows ru...

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Publications

  • Is Elop the new messiah at MS (or simply a prophet?)

    • November 12, 2013
    • s
    • 0 likes
    • 12,355 views
    There's no keeping a good man down. Stephen Elop now sees the future clearly for Microsoft. Should we be worried?
  • Did Apple kill my iPhone?

    • November 8, 2013
    • 0 likes
    • 8,086 views
    Could it be that my phone was deliberately disabled by the manufacturer in the hope I would upgrade to a new model. In this era of over-the-air upgrades it is a possibility, but would they?
  • ITU embraces Digital World

    • October 16, 2013
    • s
    • 0 likes
    • 6,075 views
    The ITU’s premier event, Telecom World 2013, is being staged in Bangkok from November 19 to 22. It will attract the global ICT community to network, debate, showcase innovation and share knowledge at the highest level. Of special interest will be...
  • Customer service comes home

    • October 14, 2013
    • 1 like
    • 6,692 views
    There is a trend to bring customer service back in-house, but not like it used to be.
  • NFC wristbands - now we're talking

    • October 1, 2013
    • s
    • 0 likes
    • 6,854 views
    NFC World reports that a team of developers are raising funding on Kickstarter for a rubber wristband that wearers will be able to use to unlock their phone, cancel or postpone an alarm clock, control the volume of music, skip songs and share their con...
View Tony Poulos's Articles

Videos

  • Ian Sparkes from Swisscom on real-time charging
    4,821 views
  • 03:53 Mark Winther from IDC on data monetization
    Mark Winther from IDC on data monetization
    3,989 views
  • 05:50 ITU embraces changes in digital world
    ITU embraces changes in digital world
    3,118 views
  • 04:10 tuenti goes MVNO
    tuenti goes MVNO
    2,820 views
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Tony Poulos

Company profile

  • Billing
    378 members
    Content on the OSS/BSS space and specific chat, forums, and news.
  • TM Forum
    118 members
    TM Forum is a non for profit industry association with over 700 member companies in 75 countries and include the world's largest service providers, operators, suppliers, and integrators.

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Contacts

  • Stephen Fleece
  • Telcoprofessionals.com .
  • Sri Jagadish Baddukonda
  • Lucie Houston is now based­ in the Amer­icas!
  • Sébastien BONNET is @work
  • Ed Clark
  • Leslie Firlie
  • KOFFI Tayoro Olivier Stephane
  • Sardar Tallat Mahmood Khan
  • Mariano Nieto
  • Vladimir Dudchenko
  • John Lavelle
  • Anita Karvé
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Forum Posts

  • March 7, 2011 9:45 AM GMT
    in the topic Merge or co-exist in the forum Billing
    I'm late to this discussion but can report that I have been investigating this issue for over six months in the TM Forum. We have run surveys, roundtables and open discussions and there is no question that people feel it is time to break down the BSS and OSS divisions, for may reasons. All the points raised here are valid, but keep in mind that the separate structures (or silos) are legacy, based on history. Moving towards all IP networks at the rapid rate we are obviates the need to have both. Anything required to run a successful business is an enabler to that business. Whether network elements, OSS or BSS, it's now all about the business and all those complicated interfaces to get disparate systems to talk to each other will be gradually replaced with SOA enabled plug and play components. The biggest issue we face is one of change management, getting those previously different streams to work together. I currently writing a paper on the last barriers to BSS/OSS merging and would love to hear from anybody that can contribute. One example is the post-paid billing systems being run by BSS and pre-paid and IN by OSS, even though they are being converged daily. Are there any other barriers you feel may prove difficult to overcome?
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