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Featured Blogs

  • Mounir Ladki

    How CSPs should manage and assure digital services over NFV/SDN

    20,815 views - Posted February 3, 2016 by Mounir Ladki President and CTO - MYCOM OSI

    NFV (Network Function Virtualization) promises to fundamentally change the nature of telecom networks, by completely separating the hardware from the software; network functions and services will be virtualized and will be delivered using standard IT hardware resources (processing, storage and bandw...

  • Tony Sceales

    Partnering for holistic customer experience orchestration

    12,536 views - Posted January 28, 2016 by Tony Sceales Head of Programme Development - 5G Programme - Department of Digital, Culture, Media and Sport - UK Government

    I wanted to share with you a real-life tale of customer experience gone sadly awry.  The point of the story is that when you partner to deliver a service, the ownership of the customer journey can easily get fragmented and reflect badly on all parties, but also that the Digital Economy both hig...

  • Chun-ling Woon

    MWC: What is it good for?

    7,206 views - Posted January 18, 2016 by Chun-ling Woon Chief Strategy Officer - Etiya

    As we move into the latter half of January, our thoughts are already turning to what for many in our industry is one of the event highlights of the year. I am of course referring to Mobile World Congress, which takes place this year from 22-25 February. Yet aside from a few days in the beautiful ...

  • Akil Chomoko

    Evolution and revolution – watch this space

    11,696 views - Posted January 11, 2016 by Akil Chomoko Senior Product Marketing Analyst - Asia Info

    Welcome to 2016 – a year where we feel a powerful wind of change blowing through the telco industry. January usually brings an avalanche of resolutions and predictions, but we’re also focusing on evolution and revolution – advances that will bring radical transformation and cost ef...

  • Jane Chen

    Putting the user at the heart of the Smart City

    16,432 views - Posted January 7, 2016 by Jane Chen Chairperson - ZTEsoft

    The “Smart City” concept has been around for some time now, and indeed in several cases the term has been retroactively adopted for projects and services that were already underway in many cities.   However, only recently has the idea of the “Smart City” evolved into m...

  • Dave Labuda

    Can Telcos Embrace Bimodal IT?

    10,169 views - Posted January 6, 2016 by Dave Labuda Founder, CEO and CTO - MATRIXX Software

    Bimodal (aka 2 Speed) IT is the practice of managing two separate modes of IT delivery, one focused on maintaining the legacy status-quo and the other on agility and time-to-market for new digital services and channels. The basic concept put forth by the likes of Gartner and McKinsey is that ex...

  • Chun-ling Woon

    Event-driven marketing – buzz or reality?

    9,186 views - Posted December 23, 2015 by Chun-ling Woon Chief Strategy Officer - Etiya

    Only the fittest telecoms operators will survive in future, but how do they become the fittest? The answer is by differentiation through the CSP brand and personalisation. It is essential to provide a differentiated customer experience in order to provide personalised one-to-one automated campaigns ...

  • Rui Paiva

    In the IoT stampede who will get trampled?

    15,268 views - Posted December 10, 2015 by Rui Paiva CEO - WeDo Technologies

    Depending on which analyst report or expert opinion you listen to, the number of Things that will be connected to the Internet in the next five years will be anywhere from 1 billion to 100 billion. So let’s just assume there will be lots of them.   The second big area of conjecture is h...

  • Nanda Kumar

    Telcos have OTTs, banks have FinTechs

    23,159 views - Posted December 3, 2015 by Nanda Kumar CEO - Suntec Business Solutions

    Brett King (Amazon best-selling author, well-known industry commentator, speaker, the host of the ‘Breaking Bank$’ radio show on Voice America and founder of the revolutionary mobile-based banking service Moven) firmly believes that in 50 years time the banking industry will look back an...

  • Mohammed Sha

    Streamlining services for smarter shopping

    12,701 views - Posted December 2, 2015 by Mohammed Sha Director of International Marketing Communications - Asia Info

    Are we all getting ready for the season of goodwill, holidays, overindulgence in food and drink and total immersion in retail therapy – aka shopping? Aren’t many of us doing this shopping from the cozy lounges of our homes on our mobile devices? But, is your mobile operator doing enough ...

  • Paul Vedam

    Federated inventory management solutions do not work

    25,068 views - Posted November 19, 2015 by Paul Vedam President & CEO - TIERONE

    The idea of federated data became big when some of our venerable industry leaders decided it would solve the ongoing challenge of inventory management systems.   Ideas come and go, so my initial reaction was that we would just have to wait a little while for this idiotic one to pass by. Howev...

  • Andy Tiller

    Whether its usage or using – data dominates the agenda

    14,384 views - Posted November 17, 2015 by Andy Tiller VP Corporate Product Marketing - AsiaInfo

      It’s been a busy month for telecoms industry conferences for us. We were sponsors at both the Global Telecoms Business Marketing Summit and at the Next Generation BSS conference in London.   Although very different events in their make-up, one thing that struck us about both e...

  • Chun-ling Woon

    In search of the right telco CRM

    11,661 views - Posted November 16, 2015 by Chun-ling Woon Chief Strategy Officer - Etiya

    Telecoms operators are in a category of their own when it comes to customer experience and support. They often have millions of private and business customers, for a start, and customers are their most valuable assets. They also have to combine “legacy” systems with newer technology and ...

  • Mounir Ladki

    Future 5G Networks

    67,931 views - Posted November 10, 2015 by Mounir Ladki President and CTO - MYCOM OSI

    5G, the next generation standard of mobile communications has entered into its initial requirements definition and research phase with commercial deployments expected to start around 2020. 5G will not just be an improvement to current mobile technologies, 4G/LTE, it is supposed to become de-facto st...

  • Rui Paiva

    Fighting fraud like fighting forest fires

    11,463 views - Posted November 2, 2015 by Rui Paiva CEO - WeDo Technologies

    I recently had the great pleasure of meeting senior fraud management experts from the major US network operators at the WeDo Conference held in Washington, DC, but what they had to say about fraudulent activities on networks around the world was most concerning.   They were all active in the ...