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Featured Blogs

  • Aaron Boasman - Patel

    Stop with the fear and embrace the opportunity of AI for Ops

    14,433 views - Posted July 4, 2018 by Aaron Boasman - Patel Vice President, AI & Customer Experience - TM Forum

    There has been a lot of scaremongering about how many jobs will be lost due to artificial intelligence (AI) as well as how robots will control the world and man versus machine. This sounds very reminiscent of the Luddite movement of the 19thcentury, but the fear is unfounded now, just as it was then...

  • Moataz Wahba

    Africa and Middle East are getting serious about AI

    14,652 views - Posted July 3, 2018 by Moataz Wahba Regional Sales Director - MEA - Etiya

    Digital transformation is gaining momentum in Africa and the Middle East (MEA), becoming an imperative for businesses in every industry as they seek to build a sustainable future. Within the context of this huge shift, artificial intelligence — still a relatively nascent area in the region &md...

  • Drew Jordan

    Realizing Smart Cities in the Home of the Fab Four

    7,974 views - Posted July 2, 2018 by Drew Jordan Solutions Architect, Director - Sigma Systems

    I have had my first chance to visit Liverpool a couple of weeks ago.  I’ve been to Manchester, Preston and even Blackpool (several times, in fact) but never Liverpool. I did not visit just to go to find Penny Lane or snap photos in front of The Cavern Club. I was there do something a bit...

  • Dominic Smith

    Digital Transformation and BSS/OSS - What’s the reality?

    7,189 views - Posted June 25, 2018 by Dominic Smith Marketing Director - Cerillion Technologies

    Digitalisation is transforming many industries across the globe. It is seen not only as a tool to cut costs and boost customer experience, but also as a key growth driver for the future. In fact, digital transformation is offering a great chance for organisations to completely reimagine their p...

  • Neil  McKinlay

    5G networks move from the lab into the real world

    28,057 views - Posted June 18, 2018 by Neil McKinlay Product Marketing Director - MYCOM OSI

    5G networks are taking their first steps out of trials and labs into reality with innovative use cases demonstrated during the winter Olympics in South Korea early in 2018. Now the “how” of deploying dynamic, self-orchestrating networks has been explored and successfully demonstrated in ...

  • Ali Durmus

    How innovative is your AI?

    22,915 views - Posted June 8, 2018 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    As we discussed in our previous blog, it was hard to avoid the topic of artificial intelligence (AI) at this year’s Mobile World Congress in Barcelona. As happens with all new technologies, AI has certainly become the victim of hype, with companies of all shapes and sizes, and from all types o...

  • Dominic Smith

    Customers love unlimited data, but is it a sustainable model?

    4,629 views - Posted May 1, 2018 by Dominic Smith Marketing Director - Cerillion Technologies

    As someone who has championed simplicity as being key to the success of telecoms services, I find the debate about unlimited data plans a very interesting one. The arguments for simplicity are clear – easy to use services with transparent pricing can only be a good thing for the consumers. Ess...

  • APOSTOLOS KALLIS

    How smart is your customer experience management platform?

    7,648 views - Posted April 13, 2018 by APOSTOLOS KALLIS Chief Commercial Officer - Etiya

    There’s no doubt that we are now living in an increasingly high-octane world in which waiting for anything has become an anathema. Feeling hungry? There’s now Uber Eats and Deliveroo at your service. Want an airline ticket? You can book one in five minutes online. Need to make a bank tra...

  • Chun-ling Woon

    Partnering to ensure success in today’s digital universe

    4,598 views - Posted February 23, 2018 by Chun-ling Woon Chief Strategy Officer - Etiya

    It’s probably fair to say that the information, communications and technology (ICT) industry is littered with the corpses of failed joint ventures, business partnerships and strategic collaborations that never quite achieved the ambitions of the parties involved. It’s an important remind...

  • Chun-ling Woon

    Sub-brands, and how to win in this brave new world

    3,885 views - Posted January 22, 2018 by Chun-ling Woon Chief Strategy Officer - Etiya

    As already discussed in a blog from my colleague at Etiya, telecoms operators are beginning to see secondary brands with new eyes, regarding them less as a necessary evil and more as a vehicle for radical change.   Indeed, innovative and fast-moving service providers are now taking the fight ...

  • Ian Meakin

    Evolution of Assurance: from appliance-based to SaaS

    11,246 views - Posted January 10, 2018 by Ian Meakin Global Head of Marketing - MYCOM OSI

    In a recent Heavy Reading blog (reprinted below) on Three UK’s new approach to assurance for their fully integrated cloud native core network – a world first – it is clear that leading CSPs are integrating evolved and state-of-the-art assurance capabilities from the very beginning ...

  • APOSTOLOS KALLIS

    Will sub-brands help operators break the mould?

    10,245 views - Posted October 23, 2017 by APOSTOLOS KALLIS Chief Commercial Officer - Etiya

    Secondary or sub-brands are certainly nothing new in the mobile communications industry. Indeed, many mobile operators have used one or several sub-brands to target different sections of the market, with varying degrees of success.   In recent years, sub-brands have become an important tool f...

  • Paul Vedam

    Big Data and the BI buzz – the missing link?

    12,265 views - Posted September 13, 2017 by Paul Vedam President & CEO - TIERONE

    The value of big data and the business intelligence it yields is undeniable. If you haven’t started on this journey yet, you risk going the way of the dodo.   Because of our long-standing relationship with a customer, in the last few years we have participated in the development of an a...

  • Graham Moore

    Service Considerations during TDM to IP Migration

    16,742 views - Posted August 14, 2017 by Graham Moore Product Director - Telsis

    From reading the latest headlines in the media, you would think that the only things telcos care about right now are 5G, NFV/SDN and IoT devices. While this may be valid for the upper echelons of mobile and fixed network operators, it is not the case for many telcos. Indeed, a large number of them a...

  • Graham Moore

    Content Discovery: the next source of revenue for operators?

    12,289 views - Posted July 7, 2017 by Graham Moore Product Director - Telsis

    Mobile operators are continually seeking ways to maintain their revenues as their user base evolves and customers demand new types of services. Compared to previous generations, younger people are far less reliant on traditional services such as voice. Indeed, making a call is one of the last things...