Telecom Blogs - Best thoughts leaders of the Telecom Industry

Newsletter Subscription

We'll keep you posted on the latest blogs, news, videos and upcoming Telecom events.

First Name:
Last Name:
Your Email Address:*
Enter the security code shown:

Featured Blogs

  • Chun-ling Woon

    Implementing a Single Point of Configuration Includes Billing

    14,550 views - Posted June 17, 2013 by Chun-ling Woon Chief Strategy Officer - Etiya

    Billing may be functionally separate from provisioning and assurance, but the configuration of billing is an important part of fulfillment. Billing configuration used to be easy – start on this day, stop on that day, or change to a new pricing plan. Needless to say, billing isn’t what it...

  • Matt Hooper

    We’re still in shock! Customer data and the SME conundrum

    19,570 views - Posted June 14, 2013 by Matt Hooper Chief Marketing Officer - Martin Dawes Systems

    You might have seen a story appearing in the press recently, which reported that a UK SME (Small Medium Enterprise) customer was hit with a gigantic bill of over £163,000.   Although the network operator had agreed to waive the bill, they continued to send out requests for payment more ...

  • Nanda Kumar

    Real-time payments heating up - but who is hottest?

    41,486 views - Posted May 29, 2013 by Nanda Kumar CEO - Suntec Business Solutions

    I was drawn to a story on the Bank Systems & Technology website claiming that real-time payments offer financial institutions the chance to build customer loyalty. It claimed that consumers are not only interested in real-time payments, but they’d prefer their primary financial institution to ...

  • Chun-ling Woon

    Deploying Cloud? Don’t Ignore the Catalog

    46,745 views - Posted May 2, 2013 by Chun-ling Woon Chief Strategy Officer - Etiya

    Cloud services are everywhere and the notion of “putting it in the cloud” has become an easy answer for sales people and service providers alike when asked how best to offer critical applications and data to customers and increase revenue. But there is nothing easy about the cloud. It&rs...

  • Rui Paiva

    Customer Experience Mashup

    20,098 views - Posted May 1, 2013 by Rui Paiva CEO - WeDo Technologies

    It is highly admirable that the telecommunications industry has come around to putting the Customer at the centre of its universe, but is it really achievable or simply a pipe dream.   I don’t mean to sound negative but previous attempts to make the network, business support systems and...

  • Rob Smith

    Monetising cloud/OTT services – agility still the top priority

    109,494 views - Posted April 29, 2013 by Rob Smith Director, Product Marketing - MDS

    There was a familiar topic at the centre of discussion at the recent Telco Cloud World Forum in London – arguably one that has yet to be fully addressed. Alongside the widespread acceptance that the IT and Telecoms industries are rapidly converging – in equal parts a challenge and an op...

  • Nanda Kumar

    The Next Battleground

    12,723 views - Posted April 16, 2013 by Nanda Kumar CEO - Suntec Business Solutions

    I used to be in awe of the telecoms industry’s ability to rate complex voice calls, diverse content and disparate data usage. No matter how complex or convoluted a charging scenario could be, it was always billable and virtually nothing slipped through that the net. We used to joke that nobody...

  • Rui Paiva

    Assuring services now in the spotlight

    68,830 views - Posted April 3, 2013 by Rui Paiva CEO - WeDo Technologies

    The never-ending pressure on CSPs to expand and improve network coverage, transform operational and business support systems, provide improved security and continuously add features and applications for customers is starting to take its toll.   Add to this the pressure to reduce costs, often ...

  • Chun-ling Woon

    To Monetize LTE Let the Catalog Lead

    54,444 views - Posted March 25, 2013 by Chun-ling Woon Chief Strategy Officer - Etiya

    For many mobile operators LTE is a new start. LTE is truly the next generation of infrastructure. LTE makes the public network an IP network and all traffic becomes data. On the one hand, an all-IP network should simplify operations and eliminate some of the OSS silos that have been built up over th...

  • Cato Rasmussen

    Clusters filled with millions of servers across the globe

    19,611 views - Posted March 14, 2013 by Cato Rasmussen CEO - BolgiaTen

    1960 logistical infrastructure i.e. train networks, airline distribution or shipping lines would not be sufficient for today’s logistical needs. Our infrastructures are radically different today than back then.   To cater for the needs of the digital world, being but not limited to, Dig...

  • Nanda Kumar

    Now it’s ‘cross-industry’ convergence

    54,634 views - Posted March 8, 2013 by Nanda Kumar CEO - Suntec Business Solutions

    I realised long ago that the telecommunications and finance sectors had a lot in common. They may not have thought so, as both preferred to go their own merry way in terms of revenue streams and business models. Banks saw communication service providers (CSPs) as customers, and pretty big ones at th...

  • Matt Hooper

    Mobile World Congress Perspectives – Changing Seasons for BSS

    52,235 views - Posted March 5, 2013 by Matt Hooper Chief Marketing Officer - Martin Dawes Systems

    Another year and another Mobile World Congress, an event that just gets ever bigger and one this year which signalled that shifts in the communications landscape are bringing a new coherence to the industry. Key drivers such as monetization of 4G, the response to new EU roaming laws (that threaten t...

  • John McVey

    The Audacity of Exclusivity

    4,885 views - Posted March 1, 2013 by John McVey Partner - DonRiver, Inc.

    Attention Telco procurement, vendor management, legal personnel and anyone involved in purchasing COTS products and system integration services.  During contract negotiation, never accept any terms and conditions that dictate you, the Telco, agree that any and all configuration and customizatio...

  • Chun-ling Woon

    OSS For LTE – What’s the Plan?

    32,422 views - Posted February 23, 2013 by Chun-ling Woon Chief Strategy Officer - Etiya

    On the eve of Mobile World Congress, we’re preparing to hear tales of LTE deployment and mobile network convergence as we navigate the new venue and get lost among the endless rows of exhibits. Operators are nearly unanimous in their belief that LTE is an opportunity for a fresh start. 3G was ...

  • Rui Paiva

    Metering expectations

    58,974 views - Posted February 11, 2013 by Rui Paiva CEO - WeDo Technologies

    The telecoms industry may be living in fantasy world if it thinks it has mastered the collection and billing of data traffic. Living in denial is one thing, but when push comes to shove, how many ISPs, in particular, have definitive volumes of data for each individual account?   If a recent r...