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Featured Blogs

  • Ali Durmus

    Innovation procrastination

    39,714 views - Posted November 30, 2013 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    Communication service providers (CSPs) are often criticised for not being innovative, but that should hardly be surprising. For years they have had to cut costs and concentrate on core investments like network and IT, reduce headcount, and concentrate on getting and keeping customers mainly through ...

  • Tal Eisner

    The Case for Crowdsourcing Business Protection

    69,924 views - Posted November 18, 2013 by Tal Eisner Sr. Director of Fraud Solutions at cVidya, and Deputy Chair of the Fraud Management Group in the TM Forum - cVidya

    Crowdsourcing underpins some of the most successful businesses in the digital economy - Google's search rankings are essentially a product of crowdsourcing, as are Amazon's product recommendations. Even Apple crowdsources apps for its phenomenally successful devices and then uses the wisdom of crowd...

  • Rui Paiva

    Is risk clouding judgement?

    67,180 views - Posted November 18, 2013 by Rui Paiva CEO - WeDo Technologies

    With so much talk of cloud and everything-as-a-service these days it’s not surprising that many IT/IS managers are throwing their hands up in despair.   Should I or shouldn’t I ? How do I go about it ? What are the risks ? Who should I partner with ? Is my job on the line ? &...

  • Rob Smith

    Teenage Kicks for the Internet Generation

    54,845 views - Posted November 1, 2013 by Rob Smith Director, Product Marketing - MDS

    I’m not that ancient (pre-middle aged I’d like to think) but like many in this industry my teenage years were very different to those of my kids. Their choices are Apple vs. Google or PS4 vs. Xbox One. Mine/ours were… well, they weren’t like that. And for communication servi...

  • Ali Durmus

    Partner or perish!

    29,194 views - Posted October 29, 2013 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    One area that has become increasingly more relevant for Communications Service Providers (CSPs) of late is partner management. The disruptive digital explosion has forced them to seek out new digital service providers (DSPs) to meet the growing demand for services they don’t have or may even u...

  • Nanda Kumar

    Connecting ‘things’ is not enough

    177,127 views - Posted October 15, 2013 by Nanda Kumar CEO - Suntec Business Solutions

    If you haven’t heard already everything that can be connected to ‘Internet of Things’ will be. That very same IOT, as it has become affectionately known, will become so pervasive that it will allow us (and machines) to do things we never would have dreamt of a few years back. &nbs...

  • Alon Aginsky

    The big, big data opportunity

    67,063 views - Posted October 15, 2013 by Alon Aginsky CEO & President - cVidya

    The latest round of financial results highlights the painful squeeze being faced by communications service providers (CSPs). In many markets, voice and messaging revenues are being eroded by over-the-top alternatives, while regulators are mandating cuts in mobile termination rates. Competitive an...

  • Rob Smith

    Superfast broadband in the sky?

    18,647 views - Posted October 4, 2013 by Rob Smith Director, Product Marketing - MDS

    Recently there’s been a lot of news and debate around ‘Wi-Fi in the sky’ – can it rival the service that consumers experience on the ground, and is it close to becoming ubiquitous? With recent developments we’re certainly a step closer.   Ofcom recently appeared ...

  • Rui Paiva

    Why is Big Data so Big?

    186,751 views - Posted September 25, 2013 by Rui Paiva CEO - WeDo Technologies

    What ever happened to simple Data Analytics and Business Intelligence?   Today it’s all about Big Data, but what is all the fuss really about?   The key lies in Wikipedia’s definition that “Big Data is the term for a collection of data sets so large and comp...

  • Ali Durmus

    Facing Front-Line Fatigue

    59,439 views - Posted September 23, 2013 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    Supporting the number and variety of mobile devices, unique product configurations, applications, and the volume of problems those create is overwhelming support staff.  As complexity increases, so does the customer frustration factor, resulting in more calls to customer care. Continuous traini...

  • Nanda Kumar

    Fear and loathing of system changes

    157,017 views - Posted September 6, 2013 by Nanda Kumar CEO - Suntec Business Solutions

    We all know we are in the middle of a Digital Revolution that is deeply transforming our lives and opens new growth opportunities. The rules of this new ‘Digital World’ are not yet written; we are all in the process of shaping the change aggressively while challenging the status quo. &n...

  • Rui Paiva

    Happy Customers, happy companies, happy people …

    61,755 views - Posted August 27, 2013 by Rui Paiva CEO - WeDo Technologies

    When an enterprise talks about operational efficiency it usually refers to the processes it undertakes to operate smoothly.   Those that continue to operate efficiently and remain profitable over time know they have to keep reviewing those processes constantly and continuously, but this is no...

  • Ali Durmus

    Ready to Launch

    39,754 views - Posted August 20, 2013 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    Although operators have always had a product lifecycle, they have not always adopted a product mindset. The commoditization and regulation of bandwidth and access means that operators need to become elite retailers of connected products. Connectivity is a wholesale product and the only way to increa...

  • Nanda Kumar

    Connected to my car

    104,934 views - Posted August 9, 2013 by Nanda Kumar CEO - Suntec Business Solutions

    Intel says that the connected car is already the third fastest growing technological device sector after phones and tablets. By the end of 2014, every new, big brand vehicle on sale will offer some sort of connectivity. But what does this really mean, and who will benefit most?   Starting w...

  • Ali Durmus

    Changing the Channel

    57,953 views - Posted July 19, 2013 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    The market for connected products and services is fiercely competitive. Regardless of geography or product, competitors are everywhere and there is a growing need for operators to align themselves with retail and consumer business partners. That translates to sales channels. Retail outlets, contact ...