89,212 views - Posted by Alon Aginsky CEO & President - cVidya
Guest post by Kobi Shitrit, Head of Revenue Assurance, HOT (Israel) When I was asked to share my perspective with the wider RA community, I hesitated at first because my background in revenue assurance is relatively short. Actually when we formed the RA team at HOT two years ago, we ...
119,307 views - Posted by Nanda Kumar CEO - Suntec Business Solutions
Consumers, ever-conscious of the cost of roaming and the limitations of capped data plans, are embracing alternative means of access to the internet from their multiple devices. As a result, mobile network operators (MNOs) may be the worst affected financially. The appearance, adoption and growth o...
49,489 views - Posted by Alon Aginsky CEO & President - cVidya
Swisscom on M2M: Promising Business, Ecosystem Maze, and Assurance Challenge Guest Post by Theodora Simeonidis-Orenstein, Revenue Assurance Manager at Swisscom Once in a decade, a service comes along that truly revolutionizes the telecom business. Swisscom believes that M2M (machine...
54,261 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
Communications service providers (CSPs), particularly those operating mobile networks, appear to have embarked on a mass introduction of new products and services. However, they are not always geared for what this involves and many are finding that lack of planning and preparedness is costing them d...
51,683 views - Posted by Rui Paiva CEO - WeDo Technologies
Anyone watching the 'evolution' of the world's major social networks must be wondering what else they can come up with to keep their users "Always On"!Facebook, since going public, seems particularly obsessed with anything and everything that it thinks may 'enhance' the user experience. It started l...
68,598 views - Posted by Dror Eshet FraudView® Product Manager - cVidya
As telcos transition to more Data & IP services, it’s revolutionizing the fraud management practice. Look at it from the criminal’s point of view. Up to now, fraudsters have been making money on relatively traditional and expensive services like international or long distance voic...
64,577 views - Posted by Dave Labuda Founder, CEO and CTO - MATRIXX Software
Communication service providers may have mastered the art of charging and billing as a mechanism for generating revenue, but they have constantly failed to master the art of maximizing income. From the era of monopolistic PTTs was borne the concept that voice calls and messaging could be pr...
29,983 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
The telecommunications industry is often criticised because it is made up of many silos that act as independent business entities despite being part of one corporation. There are many reasons things have evolved this way but in today's customer centric marketplace it can be a major hindrance. ...
117,466 views - Posted by Nanda Kumar CEO - Suntec Business Solutions
Our current obsession with privacy, or lack of it (that the press has been highlighting), may be short-lived as we start to see the benefits of sharing personal data across different ecosystems. You are probably already aware of in-car monitoring systems insurance companies are pushing that record ...
47,848 views - Posted by Alon Aginsky CEO & President - cVidya
For cable operators, the world has changed dramatically in the past decade. They can no longer rely on a stable revenue stream from television subscriptions: Competition from telecom operator's IPTV services and over-the-top services, together with regulated and low-cost broadcast services, is erodi...
80,784 views - Posted by Nanda Kumar CEO - Suntec Business Solutions
There seems to be an inordinate amount of discussion around collaboration and partnering in this digital era, but finding examples of true collaboration are not that easy. Like they say, talk is cheap, but establishing and keeping good partnerships is certainly not. While telcos continue to...
38,939 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
Communication service providers (CSPs) are often criticised for not being innovative, but that should hardly be surprising. For years they have had to cut costs and concentrate on core investments like network and IT, reduce headcount, and concentrate on getting and keeping customers mainly through ...
69,586 views - Posted by Tal Eisner Sr. Director of Fraud Solutions at cVidya, and Deputy Chair of the Fraud Management Group in the TM Forum - cVidya
Crowdsourcing underpins some of the most successful businesses in the digital economy - Google's search rankings are essentially a product of crowdsourcing, as are Amazon's product recommendations. Even Apple crowdsources apps for its phenomenally successful devices and then uses the wisdom of crowd...
66,290 views - Posted by Rui Paiva CEO - WeDo Technologies
With so much talk of cloud and everything-as-a-service these days it’s not surprising that many IT/IS managers are throwing their hands up in despair. Should I or shouldn’t I ? How do I go about it ? What are the risks ? Who should I partner with ? Is my job on the line ? &...
54,385 views - Posted by Rob Smith Director, Product Marketing - MDS
I’m not that ancient (pre-middle aged I’d like to think) but like many in this industry my teenage years were very different to those of my kids. Their choices are Apple vs. Google or PS4 vs. Xbox One. Mine/ours were… well, they weren’t like that. And for communication servi...
