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Featured Blogs

  • Nanda Kumar

    Wearables

    43,205 views - Posted June 27, 2014 by Nanda Kumar CEO - Suntec Business Solutions

    We have recently seen a sizable market haul made by wearable devices, primarily focused around fitness and wellbeing of the wearer, but the situation may not be as ‘healthy’ as it first seems.   Even though the wearers may have experienced the benefits of their body functions an...

  • Raul Azevedo

    Fraud has strength in numbers

    45,323 views - Posted June 23, 2014 by Raul Azevedo WeDo Technologies' Director of Product Development and TMForum's Fraud Group Leader - WeDo Technologies

    Fraud is one of those things that you don’t hear much about these days. Other less ominous online crimes like hacking and identity theft seem to get a lot more press. Yet fraud continues to plague all communications service providers around the world. Those perpetrating fraud are constantly ...

  • Dave Labuda

    BSS transformation is over – fact or fiction?

    53,656 views - Posted June 10, 2014 by Dave Labuda Founder, CEO and CTO - MATRIXX Software

    BSS transformation as we know it is over – bold statement or fact of life?   It’s time to reassess the hype, mainly led by traditional BSS suppliers, that transformation of the BSS stack is an exercise of cutting and pasting legacy components with newer versions. This is primaril...

  • Efrat Nissimov

    Why the world isn’t flat (rate)

    38,527 views - Posted June 6, 2014 by Efrat Nissimov Director of Product Management - cVidya

    The telecoms industry is in a state of flux. Communications service providers (CSPs) need to invest heavily in new high-speed networks to meet soaring demand for data traffic. Yet, in many markets, CSPs’ revenues are declining as prices come under pressure from intense competition and regulato...

  • Alon Aginsky

    The Right Timing for Revenue Assurance

    114,623 views - Posted May 13, 2014 by Alon Aginsky CEO & President - cVidya

    Guy Maidan, Head of partner business development for Amdocs’ Revenue Management Business Unit, outlines how to ensure that implementation of new billing and charging systems will help maximize revenue and margin, and prevent revenue leakage, resulting in increased service provider satisfaction...

  • Ali Durmus

    Marketing means big data

    56,244 views - Posted May 12, 2014 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    There is no doubt as to the potential value that big data can bring enterprises but some are still grappling with the business case to justify the investment. Calculating the return on investment (ROI) on big data can be likened to sticking a finger in the air to determine which way the wind is blow...

  • Dave Labuda

    Deploying market efficiency in telecom

    22,218 views - Posted May 9, 2014 by Dave Labuda Founder, CEO and CTO - MATRIXX Software

    As the telecoms industry matures and shifts to providing primarily digital services, operators can look for examples of success to other industries that have mastered the art of creating the optimal value exchange with their customers. Yes, it may be hard for some to believe that other industries a...

  • Rui Paiva

    Assuring Assurance

    94,051 views - Posted May 1, 2014 by Rui Paiva CEO - WeDo Technologies

    I read with interest a blog written by industry pundit (and MC at our next Worldwide User Group meeting in May), Tony Poulos, where he felt that the telecoms industry and service providers in general, were ill prepared for the inevitable onslaught of risk that digital services would bring. He was t...

  • Nanda Kumar

    Barista banking

    83,974 views - Posted April 28, 2014 by Nanda Kumar CEO - Suntec Business Solutions

    It seems everybody wants to get into the mobile payments space, but after some lacklustre attempts and the occasional monumental failure, you have to ask why. Isis - the US-based NFC-based mobile commerce network spearheaded by Verizon Wireless, AT&T Mobile and T-Mobile US seems to come and go in s...

  • Nanda Kumar

    What’s behind the current connected car craze?

    131,552 views - Posted March 25, 2014 by Nanda Kumar CEO - Suntec Business Solutions

    Early ‘connected car’ technology was centred on location tracking and the vehicle monitoring its own systems and sending any anomalies back to base for processing. Getting a warning about a flat tyre or imminent flat battery was great, but hardly provided more than what was already displ...

  • Rui Paiva

    Loyalty breeds disruption

    82,291 views - Posted March 24, 2014 by Rui Paiva CEO - WeDo Technologies

    It is said that once you get used to something it is quite difficult to change … and when it comes to computing and mobile phones the theory definitely holds water. For those that started with early personal computers WordStar was the choice for word processing and VisiCalc for spreadsheets....

  • Alon Aginsky

    Time for Smarter, Stronger Utilities

    30,235 views - Posted March 12, 2014 by Alon Aginsky CEO & President - cVidya

    In the next decade, the utilities sector will change beyond recognition. As governments attempt to curb climate change and rising fuel bills, energy companies are increasingly having to work with their customers to make more efficient use of electricity and gas. As well as supplying energy, utiliti...

  • Ali Durmus

    What next, social CRM?

    13,599 views - Posted March 11, 2014 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    In this era of ‘big data’ IT departments are coming out with many, sometimes novel, ideas to justify the business case for investment. It was probably easier in the heady days of data warehouses because records had to be stored for long periods due to regulation. Marketing departments we...

  • Eedo Lifshitz

    Carving out a Competitive Edge

    22,533 views - Posted March 6, 2014 by Eedo Lifshitz AVP of Business Development and Utilities’ Solutions - cVidya

    As the competitive intensity of the utilities sector rises, Eedo Lifshitz, AVP of Business Development and Utilities’ Solutions at cVidya, explains how the right sales performance management solution can help an energy supplier win market share, while cutting costs. In many markets, ongoing d...

  • Alon Aginsky

    The Art of Transformation

    46,236 views - Posted February 14, 2014 by Alon Aginsky CEO & President - cVidya

    Telecoms markets across the globe are in a state of upheaval. Traditional telco services are rapidly being commoditized, prompting operators to try and differentiate themselves by offering new services and new bundles, underpinned by new business and billing models. Although rolling out new service...