Keith Willetts Keith Willetts Founder - TM Forum

Recent Entries

  • Win-win or lose

    The ability to build sustaining partnerships is vital in the digital world The business model of the communications industry is of a single provider owning and controlling all of the assets needed to deliver the service. But in the digital world, that model is quickly being eclipsed by approaches...
  • Innovate or die

    As Steve Jobs once said, “innovation distinguishes between a leader and a follower” and certainly innovation is the key to being a leader in the digital economy. Companies that can do this are reaping a rich harvest in the digital world, while those who can’t are likely t...
  • The Digital World: the critical importance of leadership

    The digital world is evolving rapidly and is becoming the greatest single impact that we’ve ever experienced on the way we live and work. Its impacts will be profound: the ability to unlock vast global markets, deliver innovative services faster and cheaper while creating entirely new business...
  • That Kodak moment

    How to avoid it and thrive in the Digital World   Children born today will grow up in a very different world from their parents – it will be a fully digital world and will go far, far beyond the ‘digital foothills’ we are seeing today. It will impact virtually everything we ...
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  • Blue Heaven

    Last week we publicly launched the Blueprint program - a major new program for the TM Forum that's driving the evolution of our most widely implemented of our deliverables, the Solution Frameworks (like the eTOM, SID and so on). Blueprint will take these vital process and systems roadmaps to the nex...
  • Size doesn't matter, quality does

    OK, so I really am the last person on the planet to get an iPhone. Didn't need one you see - had this HTC/ Microsoft brick that had everything that an iPhone had but it had 3G. OK, so the 3G iPhone has been out for a while, but well, what was the compelling reason to change? Never been an Apple afi...
  • New Business Models: The Next Chapter?

    Not sure I?ve seen any fireworks lighting up the sky, but it?s now a full 25 years since the first telecom deregulation. In that time just about every market in the world has gone down the path to competitive communications. So what, fundamentally, has happened in that time? Competition and regulato...
  • The Fork in the Road

    Great article this week in the Economist asking what the world's bankers (did I spell that right?) could learn from the telecom melt-down of the early 2000's. One very interesting point it made was that shareholders at the time encouraged telecom companies to go 'back-to-basics and concentrate on th...